Tailored take-overs
Charge point onboarding
With this service, you can have STROOHM take over the management of your charge point if it is not yet managed by us, for example if you want to benefit from STROOHM’s most innovative tools, which are not available from other providers.
Transfer of ownership of a charge point
With this service, you can transfer a charging station already managed by STROOHM to yourself as a private individual or to another entity, for example to a a different business or if you want to take ownership of a home charge point that you've received from your employer.
Why choose STROOHM?
With 10 years of in-depth expertise in the charge point sector and more than 25,000 charging stations in our management, STROOHM is your trusted partner for managing your charging solutions. Whether you have a single charge point or an entire charging hub, we make sure all your charging solutions perform optimally.
Our team of experts continuously keeps up to date with the latest developments in eMobility, allowing us to always offer you the most innovative and sustainable solutions. At STROOHM, we strive not only to meet your current charging needs, but also to prepare you for the future of electric driving.
What is onboarding exactly?
During onboarding, STROOHM transfers your charge point to the STROOHM Platform, allowing you to manage and monitor your charge point centrally. This gives you access to STROOHM’s extensive range of tools and services to take your charging experience to the next level. This includes enabling automatic reimbursement of home charging sessions, also known as the home charging reimbursement provided by your employer or company. You can also rely on our technical support and services whenever needed.
Which brands can we onboard?
ABB
Alfen
CenEnergy
Ecotap
Easee
Etappro
Flexicharge
Peblar
Wallbox
Zaptec
ZenCharger
When onboarding one of the brands listed above, you can benefit from our extensive range of charging services. These services offer a wide range of features designed to manage your charge points efficiently, securely and without hassle. These include online monitoring, making your charge point publicly accessible, remote fault diagnostics (on request), reimbursement of charging sessions by your employer and much more!
Technical support
STROOHM takes care of the complete onboarding process, from A to Z. Once onboarding is completed, we continue to monitor the status and data communication of your charge point.
Remote Support
When a technical issue occurs, we investigate it and resolve the issue remotely, where possible.
Charging session monitoring
Your consumption and charging sessions are accurately measured. They can then be consulted via the powerful STROOHM Platform.
Automatic reimbursement
Once the charge point onboarding has been completed, it is possible to arrange home charging reimbursements from your employer or company.
Public accessibility
You can configure your charge point for public use, allowing third parties to charge at your charge point and enabling you to create a revenue model around it. You can also choose to configure your charge point as private or semi-public (to allow drivers with a charge card from another provider to charge).
Charge card management
Different charge cards can be managed in the STROOHM Platform and linked to different users and accounts. You also gain access to many other useful features and tools for managing your charge cards in the STROOHM Platform.
What will we need from you?
Through the designated application form, we will ask you a few questions about your charge point and current provider to identify the work required for onboarding. This information is important to determine whether we can complete the onboarding remotely or whether we need to come on site.
The following information will, among other things, be requested in the application form:
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Charge point brand and model
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Serial number
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Information about the current operator/manager (if applicable)
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A signed transfer document, completed by the previous manager — or, if the charge point is not managed by another provider, by you
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Etc.
How much does onboarding cost?
Remote onboarding
€90.00 excl. VAT
Remote onboarding will always be preferred where technically possible. If remote onboarding proves to be impossible, an on-site onboarding will need to take place. This will require an intervention by a technical colleague to be scheduled.
On-site onboarding
€174.00 excl. VAT
On-site onboarding will take place when it is not possible to perform remote onboarding. The above price includes 30 minutes of work. If the intervention takes longer than 30 minutes, a rate of €45 excl. VAT will apply for each started half-hour.
STROOHM Platform: Management and support
€7.00/month excl. VAT
This subscription allows you to manage your charge point via the powerful STROOHM Platform, with a wide range of useful tools for managing, monitoring and reporting on your charge point. This monthly subscription applies per charge point.
What is the transfer of ownership of a charge point?
Do you already have a STROOHM charging station, for example provided by your employer, and would you now like to take ownership of it yourself?
Or do you have a STROOHM charge point registered under one company and wish to transfer it to another company?
We can easily transfer the ownership of your charge point to a new owner or company. The transfer can be completed entirely remotely.
What will we need from you?
The following information will, among other things, be requested in the application form:
-
Charge point brand and model
-
Serial number
-
Information about the current operator/manager (if applicable)
-
Etc.
How much does a transfer cost?
Remote transfer
€45.00 excl. VAT
A transfer can always be completed remotely, as these are smart charge points connected to the internet. STROOHM will transfer all the necessary data from the former owner to the new owner.
STROOHM Platform: Management and support
€7.00/month excl. VAT
This subscription allows you to manage your charge point via the powerful STROOHM Platform, with a wide range of useful tools for managing, monitoring and reporting on your charge point. This monthly subscription applies per charge point.